Our Funding Advisors are available Monday through Friday, 10am to 6pm EST. If you wish to ask us them any questions or receive additional information regarding our funding program please complete the form below. You will receive a response within 24 hours. Our online customer service department is always available to assist you with any problems.
Customer Service
At the heart of every successful company is its customer service operation. Ongoing customer support during each phase of our funding process is imperative to maintaining good customer relations.
Our customer service department provides:
Reporting on each merchants issues and resolutions
Monitoring accounts for 3-5 days after installation and prior to funding
Notification to merchants of first deposit installation and training on terminals and e-commerce accounts
Handling of any related questions
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